Hotels that are inspected by the AA for their level of service and facilities are reflected in the number of stars awarded.Best Western star rating

Environmental Policy

Waterford Lodge Hotel is keenly aware of its duties and responsibilities to the environment, its employees and to the community in Christchurch. We are committed to the following practices and principles to enable us to meet and exceed legislation and expectations.

  • Running an efficient and successful hotel operation supporting the local economy by being a key employer in the area
  • Carrying out our business by the most environmentally and socially aware practices
  • Constant monitoring and updating of practices and training of staff to deliver the related benefits

Waste limitation and management:

  • All Hotel bedrooms with radiators are fitted with thermo valves.
  • Energy efficient light bulbs are installed wherever possible throughtout the Hotel.
  • We are mindful of the cost of energy, raw materials and labour involved in production - the ordering of all items is carefully controlled to minimise waste.
  • The use of lighting, heating and air conditioning is constantly monitored to ensure these resources are not wasted whilst not compromising comfort standards.
  • Hotel heating is minimised from spring to autumn, without affecting customer comfort.
  • E mail communications are only printed when necessary.
  • Advertising and bookings are encouraged via the Hotel web sites to reduce paperwork.
  • Energy efficient kettles are provided in guest rooms.
  • New plant and equipment is chosen with energy efficiency in mind.
  • External lighting is controlled by light sensors to ensure energy usage is efficient.

Recycling:

  • All glass and bottles are recycled.
  • All Hotel waste paper and cardboard is separated from general waste for recycling.
  • Scrap paper is reused where possible for note taking.
  • Printer cartridges are recycled where possible for charity.
  • Stationery items are reused wherever possible.
  • Cooking oil is collected by a licensed contractor and recycled or used for bio diesel.
  • Bedroom and restaurant linen is changed at intervals that do not compromise our standards or the comfort of our guests whilst economising on usage.
  • Guests are pro-actively offered the opportunity to assist in minimising energy/chemical consumptions by deciding on less frequent replacement of fresh linen and towelling.
  • Old kitchen and office equipment is recycled by licensed contractors.

Support for local community:

  • All foodstuffs are purchased from local suppliers wherever possible.
  • Locally produced drinks are stocked and promoted.
  • Charitable donations are made to local charities.
  • Promotional materials for local facilities and attractions are displayed and readily available to guests.
  • Corporate hospitality is conducted supporting local suppliers, facilities and attractions.
  • The Hotel conducts business with regard to the immediate neighbourhood and is mindful of light and noise pollution.
  • The Hotel is carefully and continually maintained enhancing the overall appearance of the local areas.
  • Cash is injected into the local community in the form of business rates and staff spending power.
  • Hotel facilities are regularly used to support local communities.